Our Privacy Policy

Our Privacy Policy & Security

At AVT ,we DO understand the importance that our customers place on privacy and have designed this Privacy Policy to describe our information-gathering and dissemination practices. You agree to this Privacy Policy when you:

1) Access or use AVT’s Site
2) Agree to receive e-mail from us. If you do not agree to this Privacy Policy, please do not use this Site.

Information that we may collect about you when you fill and submit the forms or send us: a question or comment or request information about our service or during and after the process of planning your trip with us.

  1. Name
  2. Age
  3. Phone Number
  4. E-mail address
  5. Nationality

What we do with the information we collect

The Personal Information that we may collect from you allows us to identify you, understand and respond to your question or comment, and send you emails for our marketing purposes:

  • Meet your travel needs and requests
  • Maintain your records for the next bookings
  • Analyze how you use our website to fit our customers’ requirements
  • Send you marketing communications as appropriate and poromotions
  • Share it with our Parters when needed to make your trip arrangements

Our Commitment to You

At AVT Travel, we are committed to protecting your privacy and safeguarding any information you share with us for your travel plans. For over 15 years, we have successfully built trust with our travelers worldwide, and we continue to handle your data with the highest standards of care.

  • You are always in control: at any time, you may request to stop receiving our marketing communications or update/delete the information you have provided.

  • We respect your right to privacy and ensure you only receive communications you wish to receive


Important Security Information

Booking your trip with AVT Travel is quick, safe, and convenient. We use industry-standard security measures, including SSL encryption, to keep your personal and payment details fully protected. Securing your credit card and personal information is our top priority.

Please note that while our website and booking system are secure, emails sent to and from our team pass through non-encrypted space — so we will never ask you to provide sensitive information such as credit card numbers by email.


How We Protect Your Privacy

  • Browsing: You can explore our website freely without sharing personal details. We only collect information when you choose to provide it (e.g., booking form, newsletter subscription, inquiries).

  • Information Use: Any details you share will only be used to arrange your travel services or send you updates you have opted into.

  • Storage: Your personal data is treated as strictly confidential and stored securely behind firewalls, with restricted internal access.

  • Suppliers & Partners: When required to complete your bookings (e.g., with hotels, airlines, or payment providers), we only share necessary details with partners under strict agreements that protect your information.


Your Choice & Control

We will only send you emails that are relevant, helpful, or of interest (such as itinerary updates, promotions, or travel news). You may unsubscribe at any time.


Legal & Transparency

This privacy policy is designed in compliance with Vietnamese law and international standards. Should any updates be required, changes will always be published on our website so that you remain informed.

If you ever have questions or concerns regarding your data or privacy, please contact us directly at:
📧 info@asiavietnamtravel.com | 📞 +84 989 191 859


✨ AVT Travel – Your Trusted Local Tour Operator & DMC.
We design Holidays of a Lifetime while protecting your trust every step of the way.

PLEASE ALL PARTICIPATIONS ON ANY TOUR IMPLIES FULL ACCEPTANCE OF THE ABOVE CONDITIONS BY THE CONSUMER.
Look at our sample tours or Build your own trip: BUILD YOUR OWN TRIP – avttravel (asiavietnamtravel.com)

OUR FEATURED TOURS

Testimonials

Wander S

Wander S

★ ★ ★ ★ ★
5.0
Our customized tour with AVT (Asia Vietnam Travel) to northwest Vietnam offered many occasions to commune with nature and to meet Vietnamese people in their authentic villages and homesteads. We enjoyed relaxed-paced exploration in parks, rivers, lakes and historical sites. There was a healthy variety of walking, boat riding and road traveling. There were also some opportunities for cycling in the countryside. Our guide Pham Thien a.k.a. Tim is enthusiastic, knowledgeable and patient with questions of all kinds. He also has a good sense of humor. Tim has visited Canada, speaks good English and is familiar with North American culture. He shares great local knowledge for dining, shopping and extra excursions. He is also very knowledgeable about the history of areas we visited and the history of Vietnam.
Roverout1234

Roverout1234

★ ★ ★ ★ ★
5.0
We could not have asked for a better knowledge guide. He is very friendly and so helpful. We all said he was the best guide we ever had. Tim was with us for 6 days. He gave us the history and the local tips about visiting Trang An and Tam Coc. One of our party was over 80 and he stayed with them as they climbed the 500 steps to the top and bottom. He took us to Bach Long Glass Bridge and he knew the best time to visit it when hardly anyone was around. We stayed in Moc Chau and the manager of the hotel did not speak any English and he interpreted everything so we could have breakfast. He would search out bakeries for us.
Bich Van

Bich Van

★ ★ ★ ★ ★
5.0
Thanks to AVT Travel, we did have a wonderful time together. An unforgettable moment! We knew AVT through friends who traveled with them before. We asked for some day trip options, but "Bac Ninh biking" is truly what we are looking for. Peaceful countryside, beautiful old house, and temple, traditional craft villages, a nice story of history and culture, especially a sweet home meal with a local family. It makes my trip so meaningful. Thank all the team for organizing such a wonderful trip
Ngo T

Ngo T

★ ★ ★ ★ ★
5.0
We took recommendation from our friends who had used AVT Travel and booked our holiday in the north of Vietnam. The trip was amazing, we had a lot of fun and great memories after our trip was over. Our tour guide Dat was very informative, enthusiastic, professional and took care of us so well. Everything AVT arranged for us was just perfect and we highly recommend you guys to book this trip once you come.
Saeed K

Saeed K

★ ★ ★ ★ ★
5.0
We had a wonderful time in northern Vietnam thanks to the knowledge and attention to detail by Tim. He took care of all logistics and made sure we were treated well by tour operators and by various hotels we stayed. He even came to my rescue and sorted out unexpected visa issue. Tim is friendly and caring person and I thank him for a memorable time in Vietnam. We even got to meet his wonderful family. Thank you so much Tim.
MiddleseatTampa

MiddleseatTampa

★ ★ ★ ★ ★
5.0
Tim went above and beyond and did a wonderful job taking us to Ninh Binh and Moc Chau. We were able to see so many amazing places. He is very knowledgeable and informative and shared so much of the history of the places we visited. We highly recommend him. He never once disappointed us. We have visited over 55 countries, I consider him one of our top 5 tour guides ever! Any of our travel back to Asia we will definitely call upon him again, and a personal note… Thank you Tim you are One of The Best, miss your smile and humor already !
Facilities

AVT TRAVEL Head Office

  • Add: 103 Ba Trieu St., Hai Ba Trung Dist., Hanoi, Vietnam
  • Booking Office: 165B Phung Hung, Hoan Kiem, Ha Noi
  • Hotline: +84989191859 / +84828297555
  • Email: sales@asiavietnamtravel.com

Representative Office in Canada

  • Add: Mr Paul Zemlak – Travel Consultant, Box 580 claresholm, Alberta, Canada
  • Hotline: +14035855534  
  • Email: pzemlak@gmail.com

Tranquil Stay Hanoi

  • Add: No 53 Cau Go Street & 165B Phung Hung Street, Hoan Kiem, Hanoi.
  • Hotline: +84828297555
  • Email: booking@tranquilstayhanoi.com 
  • Website: www.tranquilstayhanoi.com
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